Office survival

Positive reinforcement

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“That’s one of the reasons we have testers. A great tester gives programmers immediate feedback on what they did right and what they did wrong. Believe it or not, one of the most valuable features of a tester is providing positive reinforcement. There is no better way to improve a programmer’s morale, happiness, and subjective sense […]

Office survival

The bearer of bad news

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I was just thinking about this the other day, and then just now I saw Dave Whalen’s post on “ugly baby syndrome”. Software testing’s a difficult job, and I don’t mean technically challenging, I mean socially difficult. Often we’re associated with an attitude of negativity. This is our conundrum: Our job is to find faults […]

Office survival

Explaining testing

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Explaining testing to them, by James Bach. This is a great article for anyone in a test leadership role. I don’t think I’m quite at the point where I have the experience and patience to talk like this guy, but I’d like to get there someday.

Office survival

What percentage done are you?

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Great post from one of my first-ever bosses, Mr Gary Corby – The three numbers that scare me: 90, 95 and 99. It also reminds me of a team-building exercise I once participated in. In each team, there was basically a manager, a middle manager and three minions. The three minions could only talk to […]

Office survival

Open plan offices

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As far as I can tell, here are the top 3 reasons for having open plan offices: 1. Cheap. 2. Increases team communication. 3. Makes employees work harder because they’re being watched. Here’s what I think. 1. Yeah, probably. But so is putting everyone behind big sweatshop-style benches in one big factory warehouse. Where do […]

Office survival

IT Contractor faux pas

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Having been greatly amused and educated by Linda Wilkinson’s article on How to get yourself rolled off assignment, and Evil Tester’s How not to behave as a test contractor, I have decided to add a few somewhat less aggravating crimes to the list, which are nevertheless behaviours that are unlikely to result in repeat hiring. […]